If your employee cannot log in or he/she forgot her password, they can reset this themselves. More information on how they can reset this themselves in this article.
🔑 Resetting a password as an admin
Do you have admin rights? Then you can reset a user’s password yourself.
👉 Here’s how:
Go to the user’s profile.
Click on “More actions”.
Select “Reset password”.
The staff member will automatically receive an email with instructions.
⚠️ Note: when logging in, the system will always first ask for the current password — this is the password provided in the email.
📩 Tip: the email might end up in the spam folder, so be sure to ask them to check it.
