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How can I see which Dimona error I'm getting?

dimona error

Vincent avatar
Written by Vincent
Updated over 3 weeks ago

⚠️ Viewing Dimona Errors in Strobbo

Sometimes, when sending a Dimona, you may encounter an error.

  • Dimona has a total of 455 possible error messages.

With Strobbo, you can view the most common errors.

Steps:

  1. Go to the Dimona page in the Planning menu.

  2. Dimona with errors or warnings are color-coded:

    • Red: Dimona with an error

    • Orange: Dimona processed with a warning

  3. If the error or warning does not appear, you can still download the file to check the error.

  4. Click on the blue button with 3 dots behind the Dimona that was processed with a warning or returned with an error.



  5. The following screen will open.

  6. If you click on the blue icon, this will be automatically copied and you can paste this into notepad

  7. In this file there will always be an ErrorID mentionned (the controle F function can help here)

    In this example there are several. For example we have here 90373-460

  8. If you want to know what this error means, you can look it up using this link.
    (this information is only available in Dutch).

If you still have questions contact our team via chat.

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